relation: http://miis.maths.ox.ac.uk/miis/171/
title: Web Hosting Service Level Agreements
creator: King, Alan
subject: Information and communication technology
description: This paper proposes a model for a relatively simple Web hosting provider. The model assumes the existence of a load-dispatcher and a finite number of Web-servers.   We quantify the quality of service towards the clients of this facility based on a service level agreement between the two parts: the web hosting provider and the client. We assume that the client has the knowledge and resources to quantify its needs. Based on these quantifications, which in our model become parameters, the provider can establish a service offer. In our model, this offer covers the quality of service and the price options for it.
date: 2001
type: Study Group Report
type: NonPeerReviewed
format: application/pdf
language: en
identifier: http://miis.maths.ox.ac.uk/miis/171/1/ibm.pdf
identifier:   King, Alan  (2001) Web Hosting Service Level Agreements.  [Study Group Report]